IT Operations Built for Firms That Live in Revit.

An architecture firm is not a generic office network. It’s a production environment where every billable hour flows through Revit, AutoCAD, Bluebeam, and a file server full of irreplaceable project work — and most IT providers manage it like email and spreadsheets.

Security-Controlled IT Operations · built for design firms

The architecture firm environment

Your Firm Runs on a Handful of Applications. That’s the Risk.

When the file server fails the Friday before a Monday deadline, the question isn’t how fast someone answers the phone. It’s whether your backups were ever actually tested.

When a phishing email lands in your bookkeeper’s inbox impersonating a contractor’s invoice, the question isn’t whether antivirus was installed. It’s whether email threat defense was tuned and identity was enforced.

When everyone in the studio runs as a local administrator because “CAD needs it,” a single compromised workstation becomes every project on the server, encrypted.

Ticket queues don’t prevent any of this. Enforced safeguards do.

Most MSPs run a ticket queue. We operate a controlled environment.

Six Pillars. One Controlled Environment.

The same six pillars we enforce in every environment we operate — applied to how an architecture firm actually works. One program, one operator, one accountable standard.

Pillar 01

Identity Control

MFA enforced across staff and contract drafters. Administrative privileges removed from CAD workstations — properly, so design tools still run. Conditional Access on M365 and Autodesk accounts. Same-day deactivation when a project architect leaves.

Pillar 02

Email Threat Defense

Enterprise email security tuned against the threats firms actually see: contractor invoice impersonation, spoofed consultants, fake pay applications. Attachment and link filtering. Continuous policy tuning — not the defaults that shipped with the license.

Pillar 03

Detection & Response

24×7 Managed Detection and Response on every endpoint — including the high-spec CAD workstations most providers leave unmonitored. Real containment when something fires at 2 AM, not an alert forwarded to an empty inbox.

Pillar 04

Patch & Vulnerability Enforcement

OS and third-party patching that covers Revit, AutoCAD, Bluebeam, and the plugins your drafters install — scheduled around deadlines, not through them. Firmware on the file server and NAS. Compliance tracked to a baseline, not a feeling.

Pillar 05

Data Protection

Backup verification built for design data: multi-gigabyte BIM models, linked files, version history. Periodic test restores of actual project files — documented. Disaster recovery planning for the server every deliverable depends on.

Pillar 06

Safeguards Oversight

Quarterly safeguards review with the partners. Framework-aligned documentation (CIS / NIST / SB 2610) that survives client security questionnaires and contract security clauses — instead of scrambling every time one arrives.

Support is included. Control is the product.

Your Firm Probably Needs Security-Controlled IT If:

  • Your project files live on a single on-prem server and the backups have never been test-restored.
  • Everyone in the studio runs as a local administrator because “the CAD software needs it.” It doesn’t.
  • A client’s security questionnaire asked about MFA, patching, and backup testing — and the honest answer to most of it was “sort of.”
  • Revit crashed or the server failed before a deadline, and recovery was improvised on the spot.
  • An employee left months ago and their accounts are still active — including their Autodesk login.
  • Your current provider’s proudest number is how fast they answer tickets — and they can’t tell you what’s enforced when nothing is broken.
  • You operate in Texas and SB 2610 safe-harbor questions are starting to show up in contracts and renewals.

What the First 90 Days Actually Produce.

By the end of onboarding and the first quarter:

  • MFA and Conditional Access enforced across all staff, contract drafters, and M365 / Autodesk accounts
  • Administrative privilege reduction completed — with design applications validated to run without local admin
  • 24×7 Managed Detection and Response live on every workstation and server, including CAD machines
  • Patch baseline established and enforced for operating systems and design applications (Revit, AutoCAD, Bluebeam, plugins)
  • Email threat defense tuned against invoice impersonation, spoofed consultants, and credential phishing
  • Backup verification with documented test restores of actual project files — not just a green checkmark on a server
  • Disaster recovery plan for the file server, written against a deadline-week failure scenario
  • Offboarding procedure that deactivates every account — network, M365, Autodesk — the day someone leaves
  • Documented safeguards summary ready for client security questionnaires and contract security clauses
  • Quarterly safeguards review with the partners — what’s enforced, what changed, what’s next

Every item above is documented. If a client, carrier, or counsel asks for evidence, you have it.

Ask Your Current Provider Four Questions.

Before you renew that MSP contract, ask four questions:

What is enforced in our environment when no ticket is open?

When was the last documented test restore of our project files — and can we see the report?

Who holds administrative rights in this firm right now, and why?

What happens in the first 30 minutes after ransomware fires on a CAD workstation at 2 AM?

A ticket-driven provider can’t answer these — because the model was never built to. Ours was.

Architecture firms don’t need faster tickets. They need a controlled environment.

Security-Controlled IT Operations means your environment is run through enforced safeguards: identity control, email threat defense, 24×7 detection and response, patch enforcement, proven backups, and documented oversight — the six pillars, operated as one program.

Designed by Total 360 Security. Operated by Total 360 Technology. One accountable operator for the infrastructure your deliverables depend on.

Schedule a 30-Minute Security Discussion.

No deck. No pitch. If a controlled environment isn’t the right model for your firm, we’ll say so on the call.

Schedule a Security Discussion →