IT Operations Built for Flight Departments That Run on Foreflight, Not Office 365.
A flight department is not a generic office network. It's a dispatch-and-maintenance operation where revenue and safety flow through Foreflight, FOS, CAMP, ARGUS, in-flight connectivity, and a dispatch server full of manifests and routing — and most IT providers manage it like email and spreadsheets, then bill you faster when it breaks.
Security-Controlled IT Operations · built for private aviation
Your Operation Runs on a Handful of Platforms. That's the Risk.
When FOS or CAMP is down on a Friday afternoon during a charter peak, the question isn't how fast someone answers the phone. It's whether your systems and backups were built to stay up — and to come back — when it matters most.
When a phishing email lands impersonating an MRO, fuel, or aircraft-purchase invoice, the question isn't whether antivirus was installed. It's whether email threat defense was tuned and seven- and eight-figure payment changes get verified out-of-band.
When the FBO front desk, crew tablets, in-flight Wi-Fi, dispatch, and back office all sit on one flat network, a single compromised device becomes the manifest archive and maintenance records, encrypted.
Ticket queues don't prevent any of this. Enforced safeguards do.
Most MSPs run a ticket queue. We operate a controlled environment.
Six Pillars. One Controlled Environment.
The same six pillars we enforce in every environment we operate — applied to how a flight department actually works, cockpit-to-back-office. One program, one operator, one accountable standard.
Identity Control
MFA enforced across crew, dispatch, and back-office accounts. Administrative privilege reduction. Conditional Access on M365, Foreflight, FOS, and maintenance tracking. Same-day deactivation when crew or seasonal contractors leave — accounts and access, not just a badge.
Email Threat Defense
Enterprise email security tuned against the threats flight departments actually see: charter, aircraft-purchase, MRO, fuel, and parts invoice impersonation and payment-change fraud — the #1 financial threat to the operation. Paired with documented out-of-band wire verification.
Detection & Response
24×7 Managed Detection and Response on every endpoint and server — including dispatch and maintenance-tracking machines. Real containment when a back-office or dispatch account is compromised the night before a multi-leg trip, not an alert forwarded to an empty inbox.
Patch & Vulnerability Enforcement
OS and third-party patching across dispatch, maintenance-tracking, and back-office systems — scheduled around the flight schedule, not through it. In-flight connectivity and ground-IT firmware tracked. Compliance held to a baseline that survives a carrier or TSA review, not a feeling.
Data Protection
Backup verification built for what a flight department can't lose: passenger manifests, maintenance logs, and dispatch data. Periodic test restores of actual records, documented. Disaster recovery planning for the systems a charter or trip depends on.
Safeguards Oversight
Quarterly safeguards review with the aviation department. Framework-aligned documentation (CIS / NIST / SB 2610) and evidence that supports your TSA TFSSP / PCSSP / DCA security program and answers owner, charter-client, and cyber-insurance requests — instead of scrambling when one arrives.
Support is included. Control is the product.
Most Aviation "Security" Hands You a Scorecard. We Operate the Environment.
A risk scorecard, a roadmap, and "EDR-lite" don't keep FOS up during a charter peak or test-restore your dispatch data. They tell you what to fix and leave the doing to you. We run the environment — enforced, monitored, and documented.
The Advisory / "Lite" Model
- A scorecard and a roadmap — you execute it
- "EDR-lite"; alerts forwarded to you
- A quarterly one-hour consult
- Backups assumed, not test-restored
- FBO, dispatch, crew, and back office on one flat network
- One consultant, one checklist
Total 360 — An Environment That's Operated
- The six pillars enforced and run as one program
- 24×7 managed detection with real containment
- Identity, patching, and segmentation actually executed
- Documented test restores of manifest, maintenance, and dispatch data
- FBO, flight ops, dispatch, in-flight Wi-Fi, and back office segmented
- Designed by Total 360 Security · operated by Total 360 Technology
Your Flight Department Probably Needs Security-Controlled IT If:
- Manifest data and maintenance records live on a single on-prem server and the backups have never been test-restored.
- FBO front desk, crew tablets, in-flight Wi-Fi, dispatch, and back office all share one flat network. They shouldn't.
- A fuel, MRO, parts, or aircraft invoice was paid to the wrong account in the last 18 months. (Classic BEC.)
- Wire and payment-change requests are approved over email alone, with no out-of-band verification step.
- A FOS, CAMP, or dispatch outage was handled with "we'll deal with it Monday."
- Departed crew or contractors from last season still have system access or active logins.
- You operate under TSA TFSSP, PCSSP, or DCA Access and the security program's technical evidence hasn't been reviewed in over a year.
- You're a Texas-HQ operator and SB 2610 just landed in your inbox.
What the First 90 Days Actually Produce.
By the end of onboarding and the first quarter:
- MFA and Conditional Access enforced across crew, dispatch, and M365 / Foreflight / FOS / maintenance accounts
- Administrative privilege reduction completed across workstations and servers
- Network segmentation separating FBO, flight ops, dispatch, in-flight Wi-Fi, and back office
- 24×7 Managed Detection and Response live on every workstation, dispatch machine, and server
- Patch baseline established and enforced across operating systems and aviation applications
- Email threat defense tuned against charter, MRO, fuel, and aircraft-purchase invoice fraud
- Out-of-band verification procedure for wires and payment changes, with named bank-verification steps
- Backup verification with documented test restores of manifests, maintenance logs, and dispatch data — not just a green checkmark on a server
- Disaster recovery plan written against a FOS / CAMP / dispatch failure during a charter peak
- Offboarding procedure that deactivates every account — network, M365, Foreflight, FOS, maintenance — the day crew or a contractor leaves
- Documented technical safeguards summary supporting your TSA TFSSP / PCSSP / DCA program and aviation cyber-insurance questionnaires
- Quarterly safeguards review with the aviation department — what's enforced, what changed, what's next
Every item above is documented. If an owner, charter client, carrier, or TSA reviewer asks for evidence, you have it.
Ask Your Current Provider Four Questions.
Before you renew that MSP contract, ask four questions:
What is enforced in our environment when no ticket is open?
When was the last documented test restore of our manifest, maintenance, and dispatch data — and can we see the report?
Are FBO, flight ops, dispatch, in-flight Wi-Fi, and back office on separate networks — or one?
What happens in the first 30 minutes after ransomware fires on a dispatch workstation during a charter peak?
A ticket-driven provider can't answer these — because the model was never built to. Ours was.
Flight departments don't need faster tickets. They need a controlled environment. Security-Controlled IT Operations means your environment is run through enforced safeguards: identity control, email threat defense, 24×7 detection and response, patch enforcement, proven backups, and documented oversight — the six pillars, operated as one program.
Designed by Total 360 Security. Operated by Total 360 Technology. One accountable operator for the infrastructure your aircraft, your charters, and your passengers depend on.
The Total 360 Flight Department Program.
One program, scoped to your flight department — from fully operated IT to a complete advisory-plus-operations engagement. Engagements start at $2,500/month, and far less than the cost of the downtime or breach they prevent.
Flight Operations
Security-Controlled IT Operations
From $2,500/mo
- The six pillars, operated 24×7 as one program
- Identity, email defense, MDR with containment, patching
- FBO / flight-ops / dispatch / back-office segmentation
- Test-restored manifest, maintenance, and dispatch backups · hardware at cost + 3%
Flight Security
vCSO leadership + ESRM program
From $2,500/mo
- Named program owner across all seven aviation ESRM domains
- TSA TFSSP / PCSSP readiness and cyber-insurance posture
- Hangar, ramp, and crew physical security review
- Delivered by Total 360 Security
Flight Complete
Advisory + operations, one operator
Custom
- Flight Operations and Flight Security together
- GRC documentation via Total 360 Compass
- Extended delivery via Total 360 Barbados
- One operator behind what others stitch from four vendors
Not sure where you stand? Start with a free Aviation Risk Snapshot from our sister company Total 360 Security.
A short, aviation-specific self-check — MFA cockpit-to-back-office, backup testing, crew offboarding, network segmentation between FBO / flight ops / dispatch, wire verification, TSA program alignment — with a one-page summary. No cost, no obligation.
Schedule a 30-Minute Security Discussion.
No deck. No pitch. If a controlled environment isn't the right model for your flight department, we'll say so on the call.
Schedule a Security Discussion →