IT Operations Built for Wineries That Run on Crush, Not Quarters.
A winery is not a generic office network. It's a production-and-retail environment where revenue flows through Commerce7, your POS, ShipCompliant, and a production server full of irreplaceable vintage data — and most IT providers manage it like email and spreadsheets.
Security-Controlled IT Operations · built for wineries
Your Winery Runs on a Handful of Systems. That's the Risk.
When the POS goes down on a Saturday in peak season, the question isn't how fast someone answers the phone. It's whether your systems were built to stay up when it matters most.
When a phishing email lands impersonating a grape grower's or barrel broker's invoice, the question isn't whether antivirus was installed. It's whether email threat defense was tuned and payment changes get verified.
When tasting room machines, guest Wi-Fi, and the back office all sit on one flat network, a single compromised device becomes the wine club database and production server, encrypted.
Ticket queues don't prevent any of this. Enforced safeguards do.
Most MSPs run a ticket queue. We operate a controlled environment.
Six Pillars. One Controlled Environment.
The same six pillars we enforce in every environment we operate — applied to how a winery actually works. One program, one operator, one accountable standard.
Identity Control
MFA enforced across staff, tasting room, and seasonal hires. Administrative privileges removed from POS and back-office machines. Conditional Access on M365 and your DTC platform. Same-day deactivation when a harvest or event worker leaves.
Email Threat Defense
Enterprise email security tuned against the threats wineries actually see: grower and barrel-broker invoice impersonation, spoofed freight and glass vendors, fake payment-change requests. Attachment and link filtering — not the defaults that shipped with the license.
Detection & Response
24×7 Managed Detection and Response on every endpoint — including the POS terminals and production machines most providers leave unmonitored. Real containment when something fires at 2 AM during crush, not an alert forwarded to an empty inbox.
Patch & Vulnerability Enforcement
OS and third-party patching across POS, back office, and production systems — scheduled around harvest and bottling, not through them. Firmware on the network, the cellar machines, and the file server. Compliance tracked to a baseline, not a feeling.
Data Protection
Backup verification built for what a winery can't lose: wine club and DTC exports, production and lab records, compliance documents. Periodic test restores of actual files — documented. Disaster recovery planning for the systems every shipment depends on.
Safeguards Oversight
Quarterly safeguards review with ownership. Framework-aligned documentation (CIS / NIST / CCPA-readiness) that survives cyber-insurance questionnaires and wholesale buyer security clauses — instead of scrambling every time one arrives.
Support is included. Control is the product.
Most Winery "Security" Hands You a Scorecard. We Operate the Environment.
A risk scorecard, a roadmap, and "EDR-lite" don't keep your POS up during crush or test-restore a backup. They tell you what to fix and leave the doing to you. We run the environment — enforced, monitored, and documented.
The Advisory / "Lite" Model
- A scorecard and a roadmap — you execute it
- "EDR-lite"; alerts forwarded to you
- A quarterly one-hour consult
- Backups assumed, not test-restored
- One flat network left as-is
- One consultant, one checklist
Total 360 — An Environment That's Operated
- The six pillars enforced and run as one program
- 24×7 managed detection with real containment
- Identity, patching, and segmentation actually executed
- Documented test restores of wine club and production data
- Tasting room, guest Wi-Fi, POS, and back office segmented
- Designed by Total 360 Security · operated by Total 360 Technology
Your Winery Probably Needs Security-Controlled IT If:
- Your wine club and production data live on a single on-prem server and the backups have never been test-restored.
- Tasting room machines, guest Wi-Fi, and the back office all share one flat network. They shouldn't.
- A cyber-insurance renewal or wholesale buyer asked about MFA, patching, and backup testing — and the honest answer to most of it was "sort of."
- The POS or DTC platform failed during peak season, and recovery was improvised on the spot.
- A seasonal or event worker left months ago and their accounts are still active — including POS and platform logins.
- Your current provider's proudest number is how fast they answer tickets — and they can't tell you what's enforced when nothing is broken.
- You operate in California and CCPA data-protection and 2026 audit questions are starting to show up.
What the First 90 Days Actually Produce.
By the end of onboarding and the first quarter:
- MFA and Conditional Access enforced across all staff, seasonal hires, and M365 / DTC platform accounts
- Administrative privilege reduction completed on POS and back-office machines — validated so day-to-day operations still run
- Network segmentation separating tasting room, guest Wi-Fi, POS, and back office
- 24×7 Managed Detection and Response live on every workstation, POS terminal, and server
- Patch baseline established and enforced across operating systems and winery applications
- Email threat defense tuned against invoice impersonation, spoofed vendors, and payment-change fraud
- Backup verification with documented test restores of wine club exports and production records — not just a green checkmark on a server
- Disaster recovery plan for the systems a shipment or club run depends on, written against a peak-season failure scenario
- Offboarding procedure that deactivates every account — network, M365, POS, DTC platform — the day someone leaves
- Documented safeguards summary ready for cyber-insurance questionnaires and buyer security clauses
- Quarterly safeguards review with ownership — what's enforced, what changed, what's next
Every item above is documented. If a buyer, carrier, or counsel asks for evidence, you have it.
Ask Your Current Provider Four Questions.
Before you renew that MSP contract, ask four questions:
What is enforced in our environment when no ticket is open?
When was the last documented test restore of our wine club and production data — and can we see the report?
Are the tasting room, guest Wi-Fi, POS, and back office on separate networks — or one?
What happens in the first 30 minutes after ransomware fires on a POS terminal on a Saturday?
A ticket-driven provider can't answer these — because the model was never built to. Ours was.
Wineries don't need faster tickets. They need a controlled environment. Security-Controlled IT Operations means your environment is run through enforced safeguards: identity control, email threat defense, 24×7 detection and response, patch enforcement, proven backups, and documented oversight — the six pillars, operated as one program.
Designed by Total 360 Security. Operated by Total 360 Technology. One accountable operator for the infrastructure your vintage and revenue depend on.
The Total 360 Estate Program.
One program, scoped to your winery — from fully operated IT to a complete advisory-plus-operations engagement. Engagements start at $2,500/month, and far less than the cost of the downtime or breach they prevent.
Estate Operations
Security-Controlled IT Operations
From $2,500/mo
- The six pillars, operated 24×7 as one program
- Identity, email defense, MDR with containment, patching
- Tasting room / guest Wi-Fi / POS / back-office segmentation
- Test-restored wine club and production backups · hardware at cost + 3%
Estate Security
vCSO leadership + ESRM program
From $2,500/mo
- Named program owner across the seven winery ESRM domains
- CCPA readiness, cyber-insurance posture, vendor risk
- Tasting-room and event physical security
- Delivered by Total 360 Security
Estate Complete
Advisory + operations, one operator
Custom
- Estate Operations and Estate Security together
- GRC documentation via Total 360 Compass
- Extended delivery via Total 360 Barbados
- One operator behind what others stitch from four vendors
Not sure where you stand? Start with a free Winery Risk Snapshot.
A short, winery-specific self-check — MFA, backup testing, seasonal offboarding, network segmentation, wire verification, CCPA exposure — with a one-page summary. No cost, no obligation.
Schedule a 30-Minute Security Discussion.
No deck. No pitch. If a controlled environment isn't the right model for your winery, we'll say so on the call.
Schedule a Security Discussion →